HSBC spokesman said the ATM yesterday 12:33 start failure, not the withdrawal and transfer services, the system in 5 minutes later, 12:38 back to normal. The spokesman said the cause of the malfunction is not yet determined, but preliminary data show that does not involve a If the affected customer accounts have any doubts, contact your bank.
HSBC and Hang Seng on May 31, 2001 there have been failures, resulting in more than 300 branches of its computer systems, ATMs, phone banking and Internet banking services paralysis, which lasted 1.5 hours before full return to normal . HSBC was explained that due to failure of the cooling system of the host computer, the host automatically turn off heat, causing the same day 15:06 paralyzed from the full range of services, banking arrangements for manual repair, ATM and credit card services first to backup computer systems, 8 minutes ATM back in service, credit card services at 39 minutes after. As host to re-adjust the data, and other services to 4:36 before full recovery.
Xinhua BEIJING, Jan. 17, according to Wen Wei Po reported in Hong Kong, HSBC confirmed yesterday (16 May) at noon for all HSBC and Hang Seng Bank in Hong Kong over a thousand ATMs was also fails, the HSBC apologize for the inconvenience caused to the public, and that is investigating the reasons for system failure, but that does not involve an initial HSBC means and could not assess the number of affected customers, if customers have any questions on the account, you can contact your bank.
recent years, the bank automated teller machine failures have occurred, last April 7 to 10, Standard Chartered Bank ATM part of a technical failure led to the use of silver through the relevant ATM ATM card does not work, or be routed to the international ATM network, to pay 25 yuan (Hong Kong dollar, the same below) fee. Standard Chartered said at the time, more than 15,000 ATM card has been returned to normal, and the remaining less than 2 million cards to be replaced.
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